As we begin to reopen our communities while still dealing with Covid-19 in our communities, we are again reviewing and revising our policies and procedures. We want to keep you up to date on changes in our practices aimed at protecting our clients, employees, realtors, sellers, and others involved in the home inspection process.
One significant change in our policy: we are again allowing buyers to attend inspections in vacant homes. (We are still asking buyers to refrain from attending home inspections in occupied homes.)
All buyers, whether in attendance or not, receive a full, written report, complete with pictures. When buyers and agents are not present during the inspection, our inspectors are arranging to go over their findings with them by phone and answer any questions they may have. (You can always call and get your home inspection questions answered. We’ve always been here for you and remain so.)
Other safety measures we’re still using include:
- Protective gear: Our inspectors are wearing booties over their shoes and boots any time they are inside a home. They’re also donning protective gloves and masks when appropriate.
- Frequent hand washing: Our inspectors are washing their hands when they enter a home and before leaving. If it’s not possible to do so, they are using hand sanitizer.
- Keeping equipment sanitized: Our inspectors wipe down all their equipment with sanitizing wipes between inspections, so everything they bring into a home is clean.
- Certified Covid-19 safety training: All our inspectors have completed the Covid-19 Safety Guidelines course through the InterNACHI School, a home inspector college accredited by the US Department of Education.
- Maintaining social distancing: We are asking buyers who attend home inspections to maintain proper social distancing and to wear masks when indoors. We are asking buyers not to attend home inspections in occupied homes as a courtesy to the people living there. Anything we can do remotely and by phone helps to keep everyone safer.
- We’re here for you: Our inspectors and staff are happy to answer any questions you may have about our safety protocols and any other aspects of our home inspection process. As always, we’re here for you.
All of us at Hawley Home Inspections value our relationship with our clients and with you, their agents, and we appreciate your referrals. Please know that if there is anything we can do for you, we encourage you to let us know. We are here for you.
